Privacy Policy
1. Information we collect
We collect information you provide directly to us, including when you request a pilot, contact us, or otherwise communicate with us. This may include your name, law firm or company, work email address, professional role, and the contents of your message.
When you use the Services, we may also collect usage and device data (such as IP address, browser type, pages viewed, and timestamps) through standard logging and privacy-respecting analytics. Documents and matter data that customers upload to the platform under a subscription are governed by the applicable customer agreement and our Data Processing Addendum, not by this Policy.
2. How we use information
- To respond to inquiries, schedule pilots, and provide the Services;
- To operate, maintain, secure, and improve the Services;
- To communicate with you about products, features, and events you have expressed interest in;
- To comply with legal obligations and enforce our agreements.
We do not sell your personal information, and we do not use customer documents or matter data to train our models.
3. Legal bases
Where the GDPR or similar laws apply, we process personal data on the bases of your consent, our legitimate interests in operating and promoting the Services, the performance of a contract, and compliance with legal obligations.
4. How we share information
We share information with service providers and subprocessors who perform functions on our behalf (such as hosting, infrastructure, and analytics), each bound by confidentiality and data-protection obligations. We may also disclose information to comply with law, to protect our rights, or in connection with a corporate transaction. We do not otherwise disclose your personal information to third parties for their own marketing.
5. Data security & retention
We maintain administrative, technical, and physical safeguards designed to protect information, and we operate the Services under a SOC 2 Type II control program. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We retain personal information for as long as needed to fulfill the purposes described here unless a longer retention period is required or permitted by law.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, or to object to processing or request portability. California residents have rights under the CCPA/CPRA, including the right not to receive discriminatory treatment for exercising those rights. To exercise any right, contact us at legal@perfecta-ai.com.
7. International transfers
We may process and store information in the United States and other countries. Where required, we rely on appropriate safeguards (such as the EU Standard Contractual Clauses) for cross-border transfers.
8. Cookies
We use a minimal set of cookies and similar technologies necessary to operate the site and understand aggregate usage. You can control cookies through your browser settings.
9. Changes
We may update this Policy from time to time. We will post the revised version with a new effective date and, where appropriate, provide additional notice.
10. Contact
Questions about this Policy may be directed to legal@perfecta-ai.com.